Want to turn caring into a career?

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer.

Does this sound like you? 

We have an exciting opportunity for an enthusiastic and organised Administrator, looking to make a real difference through their work at myHomecare in Tuggerah. The role is a fixed term contract until the end of June 2025, working as part of our excellent Commonwealth Home Support Package administration team.

So, what does the role entail?

• Assist with a variety of administration functions, as directed by the Team Leader.
• Act as the communication link between the organisation and clients, carers, employees and the healthcare network.
• Confident and competent with the operation of myHomecare’s administration.
• Receive and respond to all incoming calls and office guests.
• Ensure calls and enquiries are directed to the appropriate internal contact points providing customer service.
• Escalate client complaints appropriately with the aim to resolve in a professional and timely manner.
• Be aware of team and company goals and targets to ensure actions contributing towards achieving them.
• Act as a brand ambassador for myHomecare by actively promoting the organisation and its services to clients and representatives.

We are looking for someone with:

• Knowledge of Home Care Packages, Commonwealth Home Support Program and other home care funding programs.
• Proven experience in an administration and/or reception role.
• Microsoft Office Suite experience and the ability to learn new software.
• The right to work in Australia.
• National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost).

What will we offer you?

• A role with true purpose: you get to make a difference in people’s lives every day.
• Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
• Opportunity to grow: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
• Flexibility: work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
• Supportive team with positive culture.

To apply, upload your resume.