Turn caring into a career with the myHomecare Group.
At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.
Does this sound like you?
We have an exciting opportunity for an enthusiastic and organised administrator looking to make a real difference through their work.
So, what does the role entail?
No matter your role with the myHomecare Group, you’ll play a key part in supporting our clients and their families. With us, you’ll become a true expert of scheduling in the in-home care space - and we’ve got the comprehensive training and development tools to get you there. You’ll be responsible for:
Actioning and documenting phone calls and/or communication relating to scheduling. Including but not limited to sick calls, rostering concerns, changes requested and client enquiries.
Inputting rostering adjustments into Procura to ensure accurate payroll.
Building strong and mutually respectful partnerships with our field staff.
Taking ownership and accurately maintaining client rosters.
We are looking for someone with:
Energy and willingness to learn.
High level of verbal and written commination skills including excellent phone mannerism.
Attention to details and can multi-task.
Demonstrated high level of resilience, flexibility and exceptional interpersonal skills.
Effective ability to work within a team.
Microsoft Office Suite experience is a must and Procura experience is desirable.
The right to work in Australia.
National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost).
Proof of Covid Vaccination.
What will we offer you?
A role with true purpose: you get to see how you are making a difference in people’s lives every day.
Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
Opportunity to grow: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
Flexibility: work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
Supportive team with positive culture.
Ready to join our team and reach new heights in your career? Discover how you can apply your skills to help people in your community today.