No matter your role with Enrich Living, you’ll play a key part in supporting our clients and their families. With us, you’ll become a true expert of Reception in the in-home care space, and we’ve got the comprehensive training and development tools to get you there. You’ll be responsible for:
Assist with a variety of administration functions, as directed by the Manager.
Act as the communication link between the organisation and clients, carers, employees and the healthcare network.
Confident and competent with the operation of Enrich Living administration.
Receive and respond to all incoming calls and office guests.
Ensure calls and enquiries are directed to the appropriate internal contact points providing customer service.
Escalate client complaints appropriately with the aim to resolve in a professional and timely manner.
Be aware of team and company goals and targets to ensure actions contributing towards achieving them.
Act as a brand ambassador for Enrich Living by actively promoting the organisation and its services to clients and representatives.
We are looking for someone with:
Certificate III in Business (or similar) (desirable).
Proven experience in an administration and reception role.
Microsoft Office Suite and Procura Software experience is desirable.
The right to work in Australia.
National Police Clearance or willingness to obtain (Enrich Living will organise via WorkPro at no cost).
What will we offer you?
A role with true purpose: you get to see how you are making a difference in people’s lives every day.
Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
Opportunity to grow: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
Flexibility: work within an organisation that is leading the way in providing care to older Australians and has a national footprint.
Supportive team with positive culture.
Ready to join our team and reach new heights in your career? Discover how you can apply your skills to help people in your community today.