We have an exciting opportunity for a Home Care Package (HCP) Care Manager to join our team in Clayton, VIC, offering telephone-based care for our clients.
myHomecare Group is a leading Home Care Package Provider in Australia. Joining our company, you will be given opportunities to grow and progress your career in the aged care industry. With the introduction of Support at Home in July 2025, it is an exciting time to develop your care management skills and increase your knowledge of aged care.
This position will be in our fully self-managed, part-managed or fully managed care teams. We cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder.
What will we offer you?
3 days working from the office and 2 days working from home
Telehealth model of care - no travelling to client's homes or being caught in traffic
Full time, permanent employment, 9-5pm weekdays
Induction program to properly educate you in our processes and systems plus ongoing training on the job
Team events to celebrate our success and foster internal relationships
A fun and supportive team atmosphere
As a Care Manager, you will:
Deliver excellent telephone-based client care for elderly Australians including Care Planning, Assessment and Coordination
Use your customer service and aged care management skills to make a mark on the community
Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals
Work in collaboration with our Nurses and other Managers to facilitate, develop and shape our service offerings
Monitor the budget of care packages and ensure clients understand service fees
Engage with internal teams to facilitate client on-boarding
Ensure compliance with all relevant legislative and industry standards
We are looking for someone with:
Excellent verbal and written communication skills
Strong computer skills in CRM systems, database management, Microsoft Office
The ability to work at pace with multiple clients and stakeholders
Experience in aged care with knowledge of Home Care Packages and the Aged Care Quality Standards is desired
Nursing qualifications are desirable, but not essential
The right to work in Australia and obtain a National Police Clearance
Apply now to discover how you can develop your skills while truly helping people in your community.
Develop your career and find new opportunities with the leading Provider of Home Care Packages in Australia. In joining Enrich Living, you’ll become part of the myHomecare Group which is #1 in its industry and is leading the way that care is being...